Terms & Conditions
Delivery Policy 
 
We deliver our Products All Over Pakistan.
 
We try our best to deliver your orders expediently yet we do not compromise on our product quality and for this reason, all of the products by The Vault are sourced from USA, UK  . This allows us to offer high-quality products to our valued customers. Once you have placed the order you should receive a verification email/ Sms. After the verification of your order, quality check and packing all together takes 2-3 business days. Once dispatched, the shipping process takes 3-5 business days to reach You. In case the product is not delivered within 4-6 business days, the customers are requested to get in touch with our customer care via WhatsApp  at +92 341 0203334 OR +92 302 0203334.
 
The payment options available are:
 
Cash on delivery
Transfer through bank
Online Card Payment
 
 
Exchange Policy
 
The products will only be exchanged if we have failed to deliver the right Product or delivered Damage.
 
 
Return and Exchange Policy
 
•If your product is damaged, defective, or incomplete at the time of delivery, please file a return request within 24 hours of delivery.
 
•Please contact Customer Service at thevault.pk, indicating the item(s) you would like to return and the reason.
 
•Attach packaging pictures along with the product pictures and also share order number . 
 
 
Clearance & Sales Items
 
Please note that the clearance & sale items will not be refunded. Clearance items will not be exchanged.
 
Please note that cash refund will not be issued on the items on sale and clearance. On sale and clearance items, a voucher for the same value will be issued that you can use on any other item.
 
Product Information
The products displayed on the Site can be ordered and delivered only within Pakistan. All prices displayed on Thevault.pk are quoted in Pakistani Rupees and are valid and effective only in Pakistan. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Thevault.pk .
Privacy
By submitting your email address in connection with your account or subscribing to our newsletter, you agree that Thevault.pk and its third-party service providers may use your email address to contact you about your Thevault.pk account or content you have submitted to the Site – for administrative purposes and for any other purpose permitted or required by law. Our Privacy Policy provides further detail on how Thevault.pk may collect and use personal data about you, including any information you supply to us.

Copyright
All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on our Site is protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.

Termination
You furthermore agree that the Site shall not be liable to you or to any other person because of any such suspension or termination. Our Terms & Conditions constitute an agreement that is effective unless and until terminated by Thevault.pk. We may terminate these Terms & Conditions or your Account on the Site, or suspend or terminate your access to the Site, at any time for any reason or no reason, with or without notice. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the site.